Freedom Harley-Davidson® of Ottawa
1963 Merivale Rd, Ottawa ON, K2G 1G1
Career

Career

We are looking for a high performance, high energy, motorcycle sales representative to fill immediate positions for recreational motorcycle sales. This is an amazing opportunity to join the legendary Harley-Davidson® brand, for someone with an entrepreneurial approach to success. We are a winning organization with limited positions for performers that are hungry and eager to be part of a dynamic and winning team.

About us: 

-    We are one of the largest H-D dealer groups in Ontario. We have the biggest motorcycle inventory in eastern Ontario. 

-    Harley-Davidson® motor company provides top quality online sales training. 

-    We have an experienced team passionate for the Harley-Davidson® brand with over 75 years of combined experience.

About you:

-    Coachable

-    Positive personality

-    Passionate about motorcycles

-    Independent and motivated

-    Excellent problem solving and communication skills 

-    A desire to deliver exceptional customer service and support

-    Eager to learn

-    Exceptional organizational skills

-    It would be great if you have a valid M license, but you do not need it to start

-    Possess a valid OMVIC License or willing to get it (can be part of the training)

-    Experience in sales or customer facing service: 2 to 3 years (preferred)

-    READY to be part of a GREAT team!

If this description sound like you, and you are ready for the next level in your sales career, we want to speak with you.

Please E-mail your resume to: mark@hdottawa.com for consideration. 

Only the persons selected will be contacted for the next step of the process.

Benefits:

-    Healthcare

-    On-site parking

Job Types:

Full-time, Permanent

Salary: 

Base Hourly + industry leading commission plan

Work remotely:

No.

Description: 

We are looking for a full-time certified technician. This is an amazing opportunity to join the legendary Harley-Davidson® brand. You’ll need to repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality. We have a family type atmosphere with experienced staff in a fun working environment.

 About you: 

-    Service and Repair Motorcycles efficiently and with customer safety in mind. 

-    Practice Factory and Dealership repair guidelines ensuring the highest quality work. 

-    Support the efforts of your teammates to ensure everyone's success 

-    Completion of a factory authorized formal training program, or BCIT or equivalent technical training or equivalent professional work experience.

 -    Motorcycle riding experience 

-    A genuine interest in motorcycling Job requirements: Service technicians need both basic and special tools to properly diagnose and service our products. All service Technicians are required to own a set of tools.

 Responsibilities and duties: 

-    Provide prompt, dependable, high quality, motorcycle service to (internal and external) customers 

-    Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill. 

-    Maintain productivity (time spent working on billable jobs) as close to 100% as possible. 

-    Accept work assignments from Service consultant/manager -    Requests parts for the job as early as possible when needs become known. 

-    Perform service, repair, and customization work in accordance to factory specifications. 

-    Maintain technical qualification by completing any necessary training programs Physical demands: 

-    The noise level in the work environment is usually loud. 

-    Requires the use of both hands. Please E-mail your resume to: [Email hidden] for consideration. Only the persons selected will be contacted for the next step of the process. 

Benefits: 

-    Competitive pay 

-    Healthcare 

-    On-site parking 

Job Types: 

Full-time, Permanent 

Salary: 

According to the experience. To be discussed

We are looking for a full-time experienced service writer. This is an amazing opportunity to join the legendary Harley-Davidson® brand. You’ll need to intake customer vehicles, meet service needs, schedule work, assign jobs to service technicians and communicates job status to customer. We have a family type atmosphere with experienced staff in a fun working environment.

 Commitments: 

- Treat all employees and customers fairly, courteously and with dignity. 

- Model superior customer service behavior for all interactions with customer and employees 

- Be prompt and available for flexible scheduling 

- Maintain up to date technical qualification by completing all training programs assigned to you.

 Responsibilities and Duties: 

- Assist Service department manager in maintaining a smooth-running efficient service department with a high degree of customer satisfaction. 

- Clearly describe the problems on the repair order. 

- Estimate costs and completion times at point of sale. Clearly communicate them to customer.

- Assign jobs to technicians based on skill level and current resource utilization. - Review work-in-progress to ensure quality and timeliness. 

- Occasionally assist technicians when they are having difficulty performing service work. 

- Determine correct part numbers on repair orders and assist the parts department with picking and posting of parts before job starts. - Perform cashier functions, as needed.

 - Open & close all customer paid, warranty, and internal repair orders. - Follow procedures for quick and efficient handling of warranty items, including and proper storage of these items. 

- Become familiar and efficient with all phases of the computer system required for service and parts management 

Qualifications & Job Requirements 

- Superior communication and customer service skills.

 - Ability to get along with a broad customer base. 

- Knowledge and experience with servicing Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.

 - Experience with point-of-sale and Parts and Service management computer software or the ability to quickly learn due to general knowledge and experience with computers. 

Physical Demands 

- The noise level in the work environment is usually loud. 

- Occasionally required to bend, stoop, crouch, reach, and handle tools. 

Please E-mail your resume to:  phil@hdottawa.com for consideration. Only the persons selected will be contacted for the next step of the process. 

Benefits: 

- Competitive pay

- Healthcare 

- On-site parking 

Job Types: Full-time, Permanent 

Salary: According to the experience. To be discussed

We are looking for a full-time experienced Parts associate. This is an amazing opportunity to join the Freedom Harley-Davidson® of Ottawa team. 

We have a family type atmosphere with experienced staff in a fun working environment. We offer great work atmospheres in house and online training. 

Send us your resume to at tony@hdottawa.com

Full time position

Attention to details is a must.

You must be 25 years or older and in good physical shape to be able to handle heavy motorcycles.

You must be available to work Monday through Friday. 

Experience is preferred.


We offer competitive salaries and work conditions.


No in person application will be considered.

Send your resume to Phil@hdottawa.com.

Only the selected ones will be contacted.


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