I'm happy to say that I'm very impressed with Freedom Harley. I never owned a Harley bike till this past year. It was a bike I purchased privately and Freedom arrived to pick it up. Chris was very polite when he picked up the bike and brought it back to Freedom to have it safetied. Prompt service and had it back within 2 days. Alex & Courtney were very helpful and nice. I bought oodles of add-ons from Doug in parts. Doug explained how the department works and took the time to go through my numerous list of add-ons. Brought the bike back in to have everything installed and got it back within 2 days. After about 3 weeks, I found I was having a hard time finding neutral so I stopped in on a Saturday and the advisor had the bike brought in and fixed it within 1/2 hour and at no charge. The sales upfront for accessories are all friendly and always cheerful when I come in. Keep up the great work as customer service goes along way… Regards, Don Pugliese
Kanata
Donald Pugliese, Kanata, ONTARIO